Hychem - Company Profile

Company Profile

The company's founding partners were Glynn Ewan and Hazel Barnard and were subsequently joined by Steve Dennett in October 1989

The intention of the company was to establish itself as a competitor in the Hospitality, Healthcare and Food Service Industries in South Africa as well as neighbouring countries

Currently Hychem is recognised as one of the market leaders of chemicals, environmental solutions, accessories and associated services to the hospitality industry

Hychem has national coverage with regard to warehousing, administration and distribution. Contrachem has been appointed as a Distributor for Hychem in Swaziland and Cleanico in Botswana,

Hychem's products are produced to stringent quality control measures at their factory situated at 11 and 13 Silverstone Crescent, Kyalami Business Park, Midrand.  A limited range of product is produced in both Durban and Cape Town

Hychem has been appointed exclusive hospitality partner in South Africa by Innu-Science Canada for distribution of a non pathogenic cultured bacteria range of products for use in a kitchen environment encompassing floors, surfaces, hood filters, in drain lines and grease traps for the eradication of grease, fats and oils, odour control in waste compactor areas, the cleaning of washrooms and hotel rooms etc.

MISSION

We will provide a planned approach to hygiene and our product range will meet our client’s needs at an economical end use cost.

VISION

We strive towards being the market leader in our industry by providing specialised cleaning and sanitising products with a high level of backup services to our clients.

POLICY

In order to achieve our mission and vision, Hychem commits itself to:

Supplying quality products
Develop and market products friendly to the environment
Focus on the customer and being flexible to satisfy their requirements
Provide our employees with the necessary training to ensure their effective utilisation
Train our customers in the effective use of our products
Develop new markets for our products.
Since the quality of our products and service is of the utmost importance to us the Quality Management System based on the requirements of ISO 9001/2008 will ensure that this quality is maintained and improved.
Certain objectives have been set to ensure the continuous improvement of our Quality Management System, and these objectives are reviewed during the review meetings.
A wide range of quality products are manufactured to meet the exacting needs of kitchen, surface and textile hygiene, which are economical, safe and efficient for their specific purpose.
The products supplied are backed by providing a comprehensive sales and servicing function. The sales function focuses on establishing the specific requirements of the client and providing the products to meet the identified need in a quality and cost-effective manner.
The servicing of clients includes the provision of support services to our clients. These services are the recording of problem areas, advising on solutions to ensure cost-effective product utilisation and supplying on-the-job training to the client's staff.
As part of our extended service we also supply a range of equipment and accessories for the control and application of our products.
The quality management system implemented focuses on the processes of manufacturing, sales, distribution and service