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Hychem - References
RE: Andrew Smith
I have to applaud your company on the level of professionalism and service that we have received from you. Andrew has been absolutely fantastic and from our first meeting from him has shown an amazing willingness to help out in any way possible (even coming in and doing the installation himself), he is truly a credit to your company. We at St Francis Fine Foods and Delish look forward to a long relationship with Hychem, and thank you very very much for the service that we have received thus far.
St. Francis Fine Foods
Re: Happy Bhengu
Hi Clayton, just thought i´d share this with U. We were serviced this morning by a very well groomed & spoken young Gentleman named Happy & want to sincerely compliment U, Ur staff & Company on truly exemplory service over the past years. This young Gentleman´s service & manner confirmed my estimation of Ur Company & staff being one of the best service orientated Companies in South Africa. It is a pure joy being associated with U guys.
Best regards - Norbert - Pint & Pigout Restaurant Newcastle.
Happy popped in to our store(Wimpy Harrismith) this morning to do your usual checks etc. but today was exceptional! After having a quick briefing with Happy he carried on with his business. However business was not as usual. When I looked again Happy had the clicker mix stripped out totally going through all the connections cleaning up putting on new stickers and even fixed our hand dispenser to the wall properly stating that he couldn’t put a sticker on something that was not right. This is what South Africa is looking for SERVICE!!! Something that’s gone astray over the years.
To Clayton, Kelvin and Happy keep it up!! You’re a great team!! Let’s see you go to new horizons.
Re: Shaun Ngqavu
I would like to take the opportunity to thank both yourself and Shaun for the outstanding service you´ve been giving with the opening of AIMS!
No problem is ever to big or small and it´s a matter of minutes until you´re on our doorstep to solve the problem. You are truly an example to the industry of how any business should operate!
Keep up the good work!
Re: Johan Volschenk
I would just like to inform STEERS as well as HYCHEM of how impressed I was with Johan from HYCHEM during his visit to our store to introduce me to the Products as well as the service they will be supplying to us.
Johan was very Professional and very informative.
I have never felt this satisfied with a Supplier.
Please could you forward this mail to HYCHEM Management to inform them of the excellent job Johan is doing.
I look forward to a long business relationship with HYCHEM and trust that they will never dissapoint the STEERS Group.
Re: Shane Olsen: Service Excellence
I’m sorry that this mail is so late but it’s been a very hectic past few days.
I’m not sure if you’re aware but we had a mini disaster at our plant on Friday.
I don’t know where to begin to say THANK YOU to you and your team but especially Shane!
I’m not sure if it’s because as soon as I called he made a plan to rush through and assist, or
if when he got there he checked from the chemicals to the water, the pipes to the floors without
Or if it’s the fact that he stood with me and my team and told us it would work out.
Either way it was so comforting to know that on Friday the true spirit of our partnership shone
through and I am very grateful and very proud to have Hychem as part of our Berco Team!!!
THANK YOU SHANE AND THANK YOU HYCHEM YOU TRULY ARE A DYNAMIC TEAM!
Re: Andrew Smith: Service Excellence
We know Andrew since we opened a few years ago and would genuinely like to compliment
We have come across many representatives / Area Managers but Andrew is one of the most
Sometimes I sit back and watch him work on the machines in the scullery area, dirty himself
Re: Andrew Smith: Service Excellence
" Our relationship with Hazel and the team from Hychem began in 1990. For the last nineteen years Hychem has always been there for us, no matter what the need or request.
It´s a pleasure dealing with any of the team, they are always professional and helpful.
"Hychem is a reliable supplier who has had a long standing relationship with the spur franchise. Out of the 32 units in Natal Hychem are currently servicing 31. They are a professional company that have set new standards in the industry from a chemical point of view and have changed the image of the hygiene industry. They are always quick to help and have helped the franchise to introduce a hygiene standard unique to the industry. it is with confidence I recommend Hychem to any hospitality orientated company”.
"Great products, Great service and people who care about my business. Thats why we use HYCHEM."
"Your professionalism, flexibility and integrity coupled with your remarkable support is what ensures that you stand above the rest. It has been a pleasure dealing with both you and Mark over the past few years. Your products speak for themselves"
Hychem has been supplying our Wimpys, Pavilion, Hyperama and more recently The Crescent for approximately 4 years. In this period I have found Richard and his team professional and generally good fun. I´ve also seen the growth in Hychem which I believe has been due to a competitive spirit and an attitude of excellent.
Mark du Plooy