I received my delivery however there were items that have been short delivered?

We sincerely apologize for any inconvenience caused. If the full quantity was not received your invoice may show...

08 March, 2021

Can I place an order via WhatsApp

If you have an account with HYCHEM, you can place an order through one of our WhatsApp numbers....

08 March, 2021

How do I get a quote?

To request a quote you can either call us , WhatsApp us or request a quote through our...

08 March, 2021

If I request a quote online, what is your typical response time?

We aim to respond to all quote requests within 24 hours....

08 March, 2021

Will I be able to add and remove items when quote has been submitted?

To get an amended quote please either 1. contact the branch you opted to receive the quote from, or 2....

08 March, 2021

How do I place an order at your Gauteng branch?

Either email your order through to OrdersJhb@hychem.co.za or Request a quote through our website. If you would like to...

08 March, 2021

Are there any opportunities for HYCHEM distributorships into Africa?

Yes there are. Contact our Africa Development Manager: Clinton Scott: +27 83 626 2220...

08 March, 2021

Can I anonymously report fraud, corruption and theft to the executive and or shareholders of HYCHEM?

Yes you can. We take reports of theft, fraud and corruption very seriously and welcome any information about people...

08 March, 2021

How do I submit a complaint or compliment?

"We are always looking for ways to improve and get a better understanding of how we are performing. Please...

08 March, 2021

Which areas do you operate in?

We have branches across South Africa. Please click on the following link to find a branch close to...

08 March, 2021

Where are you situated?

Our Head Office is situated at: 11 Silverstone Crescent, Kyalami Estate, Midrand We also have a number of branches nationwide, a list...

08 March, 2021

What are your operating hours?

Our operating hours are Mondays to Thursdays 08:00 -16:30 and Fridays 08:00-15:30 We are not open on weekends or...

08 March, 2021

What is your email address?

For general enquiries you can email us at WebEnquiry@HYCHEM.co.za...

08 March, 2021

What is your telephone number / contact number?

Our head office number in Johannesburg is +27 11 466 1885 We also have a number of branches nationwide,...

08 March, 2021

Do you have a branch in Hoedspruit?

Hoedspruit falls into Limpopo branch, they can be contacted on +27 87 094 0013...

08 March, 2021

Your phone lines are not working or nobody is answering?

We sincerely apologize for the inconvenience caused. If you would like to place an order please use one...

08 March, 2021