I received my delivery however there were items that have been short delivered?

We sincerely apologize for any inconvenience caused. If the full quantity was not received your invoice may show...

08 March, 2021

Do you have any products for the treatments of ATM’s, lift buttons, control panels, door handles, toilet handles and other regular contact surfaces?

Yes we do , please enquire about our surface defense product range including SD ST and SD Pro...

08 March, 2021

Do you offer training and at what does this cost?

Yes we have dedicated trainers that will assist each department with focusing on personal hygiene and chemical usage....

08 March, 2021

Does HYCHEM have a team that handles tender related work.

Yes we do, for tender related enquiries please contact: Shane Olsen or Dhayalan Naidoo at our head office...

08 March, 2021

Do you offer wholesale and reseller prices?

We have a cleaning company certification programme network of associated cleaning companies and an empowerment program that aims...

08 March, 2021

Do you have dosing units that assist with controlling usage?

Yes we do supply these, before we supply these one of our technicians or reps will need to...

08 March, 2021

May I have your banking details?

"For our banking details please email us at DebtorsJhb@HYCHEM.co.za and mention the particular branch that you are transacting...

08 March, 2021

How do I get a quote?

To request a quote you can either call us , WhatsApp us or request a quote through our...

08 March, 2021

If I request a quote online, what is your typical response time?

We aim to respond to all quote requests within 24 hours....

08 March, 2021

Will I be able to add and remove items when quote has been submitted?

To get an amended quote please either 1. contact the branch you opted to receive the quote from, or 2....

08 March, 2021

How do I place an order at your Gauteng branch?

Either email your order through to OrdersJhb@hychem.co.za or Request a quote through our website. If you would like to...

08 March, 2021

Do you deliver and which areas do you deliver to?

"We deliver throughout South Africa our distributors handle orders and deliveries into neighbouring countries. Please refer to our delivery...

08 March, 2021

Can we come and collect our order?

Ye you can. When placing your order let the sales agent know you would like to collect where...

08 March, 2021

My dishwasher / washing machine is broken/leaking/not washing. Please come fix it.

We unfortunately do not service dish washers and washing machines. If you need service in this regard it...

08 March, 2021

What does HYCHEM do?

We are a chemical manufacturer that supplies a range of cleaning, medical & hygiene related chemicals as well...

08 March, 2021

Where do you supply your products to?

We supply products mainly into Southern Africa, we distribute ourselves into South Africa and have outsourced distributors servicing...

08 March, 2021